Academic Computing and Network Services

Frequently Asked Questions!

Q: Who is Academic Computing and what do they do?

A: There are five of us and together as a team we are the hardware professionals, software professionals, expert programmers and web designers and we are extremely proficient at upgrading and maintaining over 550 computers across the campus.

Q: What software programs are installed on the computers?

A: You will find that most computers across the campus have Windows XP for the operating system.

We currently have: Microsoft Office XP, VB.Net, GroupWise (E-Mail), Netscape Navigator, Internet Explorer, MiniTab, Maple, TextPad, PaintShop Pro, Plato, Sibelius, and Mundus, just to name a few.

This also depends on what lab you are sitting in at the time.

Q: What type of computer labs do you have?

A: Academic Computing (Elston Hall 5th Floor) - Homework, E-Mail, Internet
Travel and Tourism (Elston Hall 5th Floor) - Hotel and Culinary Arts Lab
Trio Program (Elston Hall 3rd Floor) - Individualized student services
Accounting/VisualBasic Tutoring Lab (Elston Hall 4th Floor) - Accounting and VisualBasic
Learning Center (Elston Hall 5th Floor) - Houses many of the different course software
Language Lab (Elston Hall 5th Floor) - Foreign Language Software
Chem Lab (CST Building Second Floor) - Scientific
Midi Lab (Music Wing, Begley Building) - For Music Students
Physics Lab(CST Building Second Floor) - Scientific
Math Lab (Elston Hall 5th Floor) - Mathamatics
Library (Begley Building) - Research

We also have many Smart Classrooms on campus, and a brand new building, The Stockade building. The Stockade Building houses two lecture halls, six smart classrooms, and seven classrooms with electronic teacher stations. Our newest smart classroom for Interdisciplinary skills is located in the CST building.

Q: How do I get an E-Mail account?

A: Go to the Academic Computing Lab (Room 530) located on the 5th floor of Elston Hall. Ask the Lab Monitor for an application for an E-Mail account. Fill out all items and return it to the Lab Monitor. Or you can fill out our printable E-Mail form in pdf format and turn that into the Lab Monitor. Your account should be up in about one week. Go back to the Lab and pick up your E-Mail account information.

Another way to get an E-Mail account would be to get an Internet E-Mail account. You will be able to check your E-Mail anywhere in the world as long as you have a computer with Internet Access. I would suggest using Yahoo!© and their free internet account.

Q: What are the hours of the Academic Computing Lab?

A: During the Fall and Spring Semesters the main lab is open:
                         Monday thru Thursday  8:30 a.m. - 10:00 p.m.
                         Fridays 8:30 a.m. - 4:00 p.m.
                         Saturdays 9:00 a.m. - 3:30 p.m.

The hallway outside of the main lab is open at 8:00 a.m. for the early birds!

During the Summer:
                       Monday thru Thursday  10:00 a.m. - 10:00 p.m.
                       Fridays 10:00 a.m. - 2:00 p.m.
                       Saturdays Closed

Q: Is there a limit to the number of pages that can be printed?

A: Yes, we like to keep the limit down to 15 pages. If you need to print out something longer and it is class related please see the Associate Director, Nick Ltaif, for permission.

Q: Will there be someone there to help me with my homework?

A: Yes, and No! We do have Lab Monitors that are here to help you with questions about using software and printing, or if you have a problem with your computer. But they do not help you do your homework! After all it would not be an accurate representation of what you can accomplish if they do it for you.

Q: How many computers are in the Academic Computing Lab?

A: We have a total of 18 in the main lab entrance hallway, and 35 inside Academic Computing. We also have an "over-flow" lab that is used for classrooms and tutoring when that is not in use students are always welcome to go in there if the hallway and main lab are full.

Q: Do you have color printers in Academic Computing?

A: Not at this point. But we do have some really fast HP Laser Jet 4300 series printers.

Q: Do you have scanners in the lab?

A: We currently have one scanner in Academic Computing for use with educational purposes.

Q: How can I contact someone in Academic Computing if I have more questions?

Q: Assoicate Director, Nick Ltaif @ 381-1274 or by email ltaifng@gw.sunysccc.edu
Technical Assistant, David Russell @ 381-1469 or by email russelda@gw.sunysccc.edu
Technical Assistand, Kimberly Emerson @ 381-1272 or by email emersok@gw.sunysccc.edu
Technical Assistant, Michael Dzikowski @ 381-1458 or by email dzikowmj@gw.sunysccc.edu
Education Aide, Sharyn Becker @ 381-1457 or by email beckerss@gw.sunysccc.edu