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Schenectady County Community College

Academic Computing and Network Services

Frequently Asked Questions!

Q: Who is Academic Computing and what do they do?

A: There are eight of us and together as a team, we are the hardware professionals, software professionals, expert programmers and web designers and we are extremely proficient at upgrading and maintaining over 900 computers across the campus.

Q: What software programs are installed on the computers?

A: You will find that the computers across campus have Windows XP for the operating system.

Some of the software we have on our computers are: Microsoft Office Suite, VB.Net, Outlook (E-Mail), Internet Explorer, Firefox, MiniTab, Maple, TextPad, PaintShop Pro, Auto Cad, Sibelius, and Mundus, just to name a few.

This also depends on what lab you are sitting in at the time.

Q: What type of computer labs do you have?

A: Academic Computing (Elston Hall 5th Floor) - Homework, E-Mail, Internet
Travel and Tourism (Elston Hall 5th Floor) - Hotel and Culinary Arts Lab
Learning Center (Elston Hall 5th Floor) - Houses many of the different course software
Language Lab (Elston Hall 5th Floor) - Foreign Language Software
Math Lab (Elston Hall 5th Floor) - Mathamatics
Trio Program (Elston Hall 3rd Floor) - Individualized student services
Accounting/VisualBasic Tutoring Lab (Elston Hall 3rd Floor) - Accounting and VisualBasic
Chem Lab (CST Building Second Floor) - Scientific
Nano Tech Lab(CST Building Main Floor) - Scientific
Midi Lab (Music Wing, Begley Building) - For Music Students

We also have many Smart Classrooms on campus. Our newest smart classroom for Nano Technology is located in the CST building.

Q: What are the hours of the Academic Computing Lab?

A: During the Fall and Spring Semesters the main lab is open:
                         Monday thru Thursday  8:30 a.m. - 10:00 p.m.
                         Fridays 8:30 a.m. - 4:00 p.m.
                         Saturdays 9:00 a.m. - 3:30 p.m.

The hallway outside of the main lab is open at 8:00 a.m. for the early birds!

During the Summer:
                       Monday thru Thursday  10:00 a.m. - 10:00 p.m.
                       Fridays 10:00 a.m. - 2:00 p.m.
                       Saturdays Closed

Q: Is there a limit to the number of pages that can be printed?

A: Yes, we like to keep the limit down to 15 pages and two copies per job. If you need to print out something more and it is class related please see the Director of Academic Computing, Nick Ltaif, for permission.

Q: Will there be someone there to help me with my homework?

A: Yes, and No! We do have Lab Monitors that are here to help you with questions about using software and printing, or if you have a problem with your computer. But they do not help you do your homework! After all it would not be an accurate representation of what you can accomplish if they do it for you.

Q: How many computers are in the Academic Computing Lab?

A: We have a total of 18 in the main lab entrance hallway, and 36 inside Academic Computing. We also have an "over-flow" lab that is used for classrooms and tutoring when that is not in use students are always welcome to go in there if the hallway and main lab are full.

Q: Do you have color printers in Academic Computing?

A: Not at this point. But we do have some really fast HP Laser Jet 4300 series printers.

Q:Can I save my homework to the computers here on campus?

A: We do offer students 15MB of server disk space for their class work. To access this storage, you must first log in to Windows by simultaneously pressing Ctrl, Alt, Delete. Then type in your Angel user ID and password. Once you are logged-in, your My Documents folder will be your storage area. Falure to log in may result in the loss of the documents so you must log in first. Please be aware that we do use security software on our computers which prevent changes to the Hard Drive from being written permanetly. If you plan to use this feature you must log onto the computer to access your storage space. When you are done make sure you log off.

Q: Do you have scanners in the lab?

A: We currently have one scanner in Academic Computing for use with educational purposes.

Q: How can I contact someone in Academic Computing if I have more questions?

A:You may contact the Director of Academic Computing, Nick Ltaif @ 381-1274 or by email ltaifng@sunysccc.edu.
For ANGEL related issues please call the Angel support line at 381-1487 and follow the prompts. For computer related technical support issues here on campus please call extension 1111. Or you may email us at troubleshooting@sunysccc.edu, we will be glad to help you with any questions you may have.