Course Description
CFE384 Server/Waitstaff Boot Camp (0-0-0)

This class will help participants acquire top level customer service skills & demonstrate their relationship to profts & gratuity; tips to improve suggestive selling; guidelines for establishing long term guest relationships; and ways of increasing guest check averages. An intensive discussion of all these factors and role playing exercises will assist each participant in practicing, becoming comfortable and perfecting all the acquired service skills effectively. Class is open to novice and experienced servers and wait staff.


Last Updated: 12/17/14 08:05pm ET
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