CFN915 Managing Wkpl Conflicts (0-0-0)
This workshop delivers the tools of professional mediators into the hands of managers to build better workplace relationships, enhance performance, improve productivity, and cut the unnecessary financial costs associated with workplace conflict. In today's high-performance, dead- line oriented and bottom line-focused work environment, managers of employees must be equpped with the skills to negotiate relationships more effectively. As a result, every employeewho is responsible for the cooperative work of others requires the means to negotiate more productive work relationships and find solutions to business problems caused by conflict - even when none were thought possible. Workshop participants will benefit by learning the well- tested, highly successful techniques of professional work- place mediators and will further the efforts of their organizations through enhanced knowledge of vital core competencies for managers. Continuing Education units are available for this course.