Course Description
CFN972 Customer Service Excellence (0-0-0)

Image is how the customer sees your business. Learn the many pieces of buisness image that influence customers and potential clients when they choose a company for transacting business. Master the parts of your company's image to maximize your revenue opportunities. Students will learn how to measure the many facet of image to guarantee that the best a business has to offer shines each time.


Last Updated: 10/23/14 08:05pm ET
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