Course Description
HOT217 Front Office Management (3-0-3)

This course deals with the study of the front office practices and procedures, including duties of room clerk, reservation clerk, cashier, night auditor and concierge. Topics covered include room assignment controls, reservations, confirmations, security controls and registration. Duties of the night auditor are studied and practiced through completion of an accounting audit. F

Last Updated: 01/29/15 08:07pm ET