HOT218 Human Resources Mgt in the Hospitality and Food Industries (3-0-3)
This course explores the basic management responsibilities in the hotel, restaurant and food industries. Special emphasis is placed on human relations, labor laws, motivation, delegation of authority, and the knowledge and skills necessary to effectively use and coordinate human resources. It explores typical supervisory problems and solutions. The course discusses the implementation of strategies, plans and programs required to attract, orient, train, develop, reward and retain the best people to meet organizational goals and operational objectives.