Technical Help

Having trouble logging into ANGEL?
Contact the SCCC HelpDesk
angel@sunysccc.edu
518-381-1487, option #1

Having trouble once you have logged into ANGEL?
Contact SUNY Learning Network Support Services
800-875-6269
slnsupport@itec.suny.edu
http://sln.suny.edu/sln_helpdesk.htm

Compatibility requirements for ANGEL:

Windows Internet
Explorer 10 
Windows Internet
Explorer 9
Windows Internet
Explorer 8
Mozilla Firefox
(Final Release Channel)
Google Chrome
(Stable Channel)
Windows 8
(32-bit) 
Certified Unsupported Unsupported Compatible Compatible
Windows 8
(64-bit) 
Certified Unsupported Unsupported Compatible Compatible
Windows 7
(32-bit) 
Compatible Certified Certified Certified Certified
Windows 7
(64-bit) 
Compatible Certified Certified Compatible Compatible
Windows Vista
(32-bit) 
Unsupported Certified Certified Certified Compatible
Windows Vista
(64-bit) 
Unsupported Certified Certified Compatible Compatible
Windows XP
(32-bit) 
Unsupported Unsupported Certified Compatible Compatible

 

  Safari 6.0 Safari 5.1 Safari 5.0 Safari 4.0 Mozilla Firefox
(Final Release Channel)
Google Chrome
(Stable Channel)
Mac OSX 10.7
"Lion" 
Certified Compatible Unsupported Unsupported Compatible Compatible
Mac OSX 10.6
"Snow Leopard" 
Unsupported Certified Certified Compatible Certified Certified
Mac OSX 10.5
"Leopard" 
Unsupported Compatible Compatible Compatible Certified Compatible

 

Please note that Safari for Windows is not currently supported by either ANGEL or Blackboard learning management systems, and is not recommended for use.

Source.

 


Get the Angel App!

Do you have a smart phone or tablet? Download the Angel App for seemless access. Learn More.