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Frequently Asked QuestionsI was successfully logged into the databases but was suddenly blocked from continued use. What happened and what can I do to resume use? If after successfully logging in to our databases with your SCCC User ID, you are blocked from continued access with the following, or similar message: "File missing: - docs/suspended.htm." A transaction threshold has been reached by your account and any further use for the next six hours has been blocked. PLEASE CALL the Begley Library Reference Desk at 381-1239 during library hours, or note the problem with us via the Ask a Librarian service. After verifying that you are a legitimate SCCC patron, the librarian can request that the block be removed. |
Begley Library
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