Frequently Asked Questions

How do I access the library databases from off campus?

I was successfully logged into the databases but was suddenly blocked from continued use. What happened and what can I do to resume use?

How do I borrow materials from other libraries via Interlibrary Loan?

What is Serial Solutions?

What are Discovery Tools?

What is Begley Library MultiSearch?

What is EBSCOhost Integrated Search?

What is WorldCat Local?

How do I access a wireless network connection in the library?

How do I access the library databases from off campus?
Beginning January, 2008 you will no longer need to use library card barcode to access datbases from off campus. Users will use a SCCC User ID Login and Password, in fact, the same ID as your Angel login, using the formula below.
When you attempt to use a Begley Library database from our Find Articles page from off-campus, a window will appear with instructions for inputting your User ID in order to gain access.
    UserIDs follow a common formula:
  • [first 6 letters of their last name][first initial][middle initial]
  • (e.x. Susan L. Bearcambridge = bearcasl)
  • Exceptions to this are made in the case of common last names
    Default passwords follow a common formula:
  • Birthdate in the form of MMDDYY with @sccc at the end
  • (e.x. July 12, 1950 = 071250@sccc)
If you still have questions, please call 518-381-1487, or click on the "Troubleshooting" link at the bottom of the login page, and please include in your email, your Student ID number, and a description of your question or problem.

I was successfully logged into the databases but was suddenly blocked from continued use. What happened and what can I do to resume use?
If after successfully logging in to our databases with your SCCC User ID, you are blocked from continued access with the following, or similar message: "File missing: - docs/suspended.htm." A transaction threshold has been reached by your account and any further use for the next six hours has been blocked. PLEASE CALL the Begley Library Reference Desk at 381-1239 during library hours, or note the problem with us via the Ask a Librarian service. After verifying that you are a legitimate SCCC patron, the librarian can request that the block be removed.

How do I borrow materials from other libraries via Interlibrary Loan?
  • If you find a citation to an article in one of Begley Library's online databases that is not available to you in full text, that you would like to obtain via another library, click here for instructions.
  • If you find a book in the SUNY online Union Catalog you would like to borrow, click here for instructions.
  • If you find a book in the WorldCat online catalog you would like to borrow, click here for instructions.
  • If you are not using any online catalog but have a citation for a book or article that you know Begley Library does not own, but you would like to borrow from another library, click here for instructions.

  • If you are a SCCC distance learner and find a book in Begley Library's Online Public Access Catalog (OPAC) you would like have us photocopy (from one page up to a maximum of one chapter) and send to you, click here for instructions.
What is Serial Solutions?
The web-based technology that allows us to search for materials, especially periodical articles, across different databases is called OpenURL technology. At SCCC and the rest of SUNY, we use an OpenURL application called Serials Solutions. Many of the SCCC databases allow Serials Solutions to link (the link is called "360 Link") through to the full text of an article, if it is available in another of our databases to which we subscribe. If an article is not available in full text to SCCC users, it may be available at other campuses, via the Interlibrary Loan link on the screen. If your source database (the one in which you are searching) is ArticleFirst, there is an 360 link near the top of the bibliographic record display called "External Resources: ILL Request". Click on that link and a new window opens up a services window. There are options to either click through to your article contained in one or more databases, or begin the interlibrary loan process by c licking on the "Go" button following "Interlibrary Loan with ILLiad," or to "Google" your search. If you are using ILLiad for the first time, follow the instructions for creating an ILLiad account. Other source databases which have the 360 link are: All Gale/Infotrac databases, all EBSCO databases, ScienceDirect, and PsycArticles. Lexis Nexis Academic Universe does not support OpenURL technology as a "source," but does as a "target" of a link.

What are Discovery Tools?
They are technologies or applications that provide a single point of access to a broad range of library materials. Instead of searching separate databases and online catalogs for books and articles, discovery tools try to simplify the search process and eliminate the need to repeat the same search over and over in multiple library resources. Some tools even integrate other library technologies that allow a user to link through and request and/or obtain materials in the same session. These tools also often allow librarians and users to make limited customizations to their interface. For individual descriptions of the Discovery Tools Begley Library is offering, please see below.

Library MultiSearch.
This is an example of a federated or cross-database searching tool, that allows a user to search across several databases with a single term or phrase. Begley's Library MultiSearch uses the 360 Search software from the Serials Solutions company, which also allows users to simultaneously search our online public access catalog, or, OPAC. Results are consolidated and sorted in one easy-to-use interface. Many federated search tools include such features as relevance ranked search results, search facets, spell checking, and enchanced content, and our Library MultiSearch is no exception. Please note that not ALL of our databases can be searched by Library MultiSearch; Elsevier's ScienceDirect is one exception, and must still be searched separately. Currently, the MultiSearch box on our home page currently searches the following five tools: EBSCO Academic Search Complete, EBSCO Business Search Complete, Proquest Platinum, Lexis Nexis Academic Universe, and our OPAC. If you desire searching across more tools, click on the Advanced Search link, and a list of all the tools available will appear. Also the Advanced Search allows for Subject searching. Whether database searching or subject searching, simply click on the check boxes you wish to be included in your search. For more information about our MultiSearch tool, see the 360 Search User Guide.

EBSCOhost Integrated Search is another federated search tool that allows users to simultaneously search EBSCO databases as well as other electronic resources, including those from other database aggregators, OPACs, and publisher packages. To search across databases, choose to search by subject or alphabetically. Then, either use the jump list or A-Z list, check off the desired databases or subject area in the checkboxes, then scroll back to the top of the page and click the "Continue" button to bring up the search box.

WorldCat Local provides Web access to WorldCat, "the world's richest database for discovery of materials held in libraries." This tools differs from federated search engines, because it is a portal that provides access to materials beyond Begley Library. Millions of books and articles held worldwide become available via resource sharing programs such as Illiad. There are also links to social networking tools like Twitter, RSS feeds and blogs. Users can customize their own account's interface.

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