Frequently Asked Questions

How do I access the library databases from off campus?

I obtained a library card and barcode but I still cannot access the library databases. What do I need to do?

I was successfully logged into the databases but was suddenly blocked from continued use. What happened and what can I do to resume use?

How do I borrow materials from other libraries via Interlibrary Loan?

What is Serial Solutions?

How do I access a wireless network connection in the library?

How do I access the library databases from off campus?
Beginning January, 2008 you will no longer need to use library card barcode to access datbases from off campus. Users will use a SCCC User ID Login and Password, in fact, the same ID as your Angel login, using the formula below.
When you attempt to use a Begley Library database from our Find Articles page from off-campus, a window will appear with instructions for inputting your User ID in order to gain access.

[first 6 letters of their last name][first initial][middle initial]
(e.x. Susan L. Bearcambridge = bearcasl)
Exceptions to this are made in the case of common last names

Birthdate in the form of MMDDYY with @sccc at the end
(e.x. July 12, 1950 = 071250@sccc)

If you still have questions, please call 518-381-1487, or click on the "Troubleshooting" link at the bottom of the login page, and please include in your email, your Student ID number, and a description of your question or problem.

I obtained a library card and barcode but I still cannot access the library databases. What do I need to do?
Beginning January, 2008 you will no longer need to use library card barcode to access datbases from off campus. Users will use a SCCC User ID Login and Password, in fact, the same ID as your Angel login. Please click on the remote access FAQ link for more information

I was successfully logged into the databases but was suddenly blocked from continued use. What happened and what can I do to resume use?
If after successfully logging in to our databases with your SCCC User ID, you are blocked from continued access with the following, or similar message: "File missing: - docs/suspended.htm." A transaction threshold has been reached by your account and any further use for the next six hours has been blocked. PLEASE CALL the Begley Library Reference Desk at 381-1239 during library hours, or note the problem with us via the Ask a Librarian service. After verifying that you are a legitimate SCCC patron, the librarian can request that the block be removed.

How do I borrow materials from other libraries via Interlibrary Loan?

If you find a citation to an article in one of Begley Library's online databases that is not available to you in full text, that you would like to obtain via another library, click here for instructions.
If you find a book in the SUNY online Union Catalog you would like to borrow, click here for instructions.
If you find a book in the WorldCat online catalog you would like to borrow, click here for instructions.
If you are not using any online catalog but have a citation for a book or article that you know Begley Library does not own, but you would like to borrow from another library, click here for instructions.
If you are a SCCC distance learner and find a book in Begley Library's Online Public Access Catalog (OPAC) you would like have us photocopy (from one page up to a maximum of one chapter) and send to you, click here for instructions.

What is Serial Solutions?
The web-based technology that allows us to search for materials, especially periodical articles, across different databases is called OpenURL technology. At SCCC and the rest of SUNY, we use an OpenURL application called Serials Solutions. Many of the SCCC databases allow Serials Solutions to link (the link is called "360 Link") through to the full text of an article, if it is available in another of our databases to which we subscribe. If an article is not available in full text to SCCC users, it may be available at other campuses, via the Interlibrary Loan link on the screen. If your source database (the one in which you are searching) is ArticleFirst, there is an 360 link near the top of the bibliographic record display called "External Resources: ILL Request". Click on that link and a new window opens up a services window. There are options to either click through to your article contained in one or more databases, or begin the interlibrary loan process by clicking on the "Go" button following "Interlibrary Loan with ILLiad," or to "Google" your search. If you are using ILLiad for the first time, follow the instructions for creating an ILLiad account. Other source databases which have the 360 link are: All Gale/Infotrac databases, all EBSCO databases, ScienceDirect, and PsychArticles. Lexis Nexis Academic Universe does not support OpenURL technology as a "source," but does as a "target" of a link.